Frequent Asked Questions

What is Canna Center

Canna Center helps you find legal, lab-tested, quality cannabis for delivery in your area.

Order from your smartphone, tablet or computer. Pick from curated products across all categories and price ranges, then proceed to checkout. You’ll need to indicate a delivery address, provide a valid ID (21+) for upload, then choose your payment method.

Our customer service team is here to help you have a positive order experience. We look forward to bringing you quality products from our dispensaries.

Where does Canna Center Deliver ?

We will deliver to any address (a restaurant, a bar, a shopping center, your house, whatever!) as long as your address is within one of the serviceable state. We can’t deliver to military camps, government institutions, any schools or near children, however.

Can I tip the delivery person?

We work to ensure that people throughout our supply chain are fairly compensated. If you are grateful to your driver you can definitely offer them a cash tip. We do not at this time offer digital tipping for our cannabis delivery folks. We appreciate our drivers, and we hope you do too!

Do you have a storefront(s) or location where I can visit to shop and purchase cannabis?

We have an amazing group of retail partners that  loves dispensaries and think they’re a crucial part of the Culture and experience. We pride ourselves on working with some of the best run and most iconic dispensary operators. When you enter your address and zip code and we know where you are, you should find information about and directions to a quality dispensary partner on that delivery catalog page.

How Long Does Delivery Takes

After receiving your order and accepting your money transfer our elite team we’ll put your order together within 24 hours. After which our system will issue a tracking number as soon as the courier scans your package which should occur the same business day unless pick-up falls on the weekend or holiday in which case it will be issued next business day.Express delivery within the USA is 48 Hours maximum while to Canada is 2 to 3 business days please king check on other shipping options while checking out of your order page .

What are the Difference between Indica and Sativa

Indica is a body high that can make you sleepy and aid with any physical pain you may be experiencing. Sativa is a happy, uplifting cranial high that can motivate you and keep you active and enhance artistic skills and help with concentration.

What do you need before purchasing cannasbis online

All you need is to be 19 years of age or older. Have a valid USA or Canadian address and a reliable method or payment online such as Paypal , Zelle , Bitcoins , Cashapp , Venmo , Western Union and Money Gram. And ensure you comply with our terms and conditions outlined on our site. it’s that simple to buy cannabis and have it delivered right to your door.

How do i sign up ?

Although you cannot buy cannabis at gas stations or liquor stores just yet, you can purchase it here. Simple click the sign up button, enter your information and confirm your email address and you’re ready to place your order! If you wish to keep your account active.

What forms of payment do you accept?

Canna Center accepts Zelle , Bitcoins ,Cashapp,Venmo , Paypal  and debit cards in most delivery service regions. After entering your address or zip code, a notification bar will appear at the top of your regional bud shop’s site header confirming your local payment options.

The current laws around cannabis and banking currently limit the payment options we can make available to you. We look forward to the day we can support easy credit card payments, or online payment apps like other modern essential businesses.

How can I track my order?

Our system sends a text message when your driver is on their way. For scheduled orders please be available for the entire window and for on demand orders allow a predicted number of hours for delivery. Your driver will contact you when they arrive. If you have a question about delivery time you can reach out to our support team. We hope to build an improved delivery status tracking system some day.

Can you leave the package unattended, or must I be there to accept it?

California state law demands that cannabis must be purchased by 21+ adults. For delivery, that means we need to deliver the product to an adult .

What precautions are you taking to prevent the spread of Coronavirus, Covid-19?

Our drivers and dispensary partners abide by pandemic health and safety protocols established the State of California, and local health ordinances. We work with our partners to develop safe doorstep payment and delivery protocols in compliance with local cannabis regulations. If you have particular precautionary questions, please note that in your order, or contact our support team. Please note that during package delivery, due to the Coronavirus pandemic (COVID-19), we strongly recommend the use of a mask and gloves and/or hand-washing as protective measures against the spread of the virus.

Does Canna Center deliver weed 24 hour per day?

Cannabis regulations require licensed cannabis retailers to limit their hours of activity. So we can not make late night deliveries. However if you want to shop and pick out what you want, you can reserve your order on and we will arrange for it to arrive at the time you select when we’re next open to deliver in your area.

What are concentrates

Concentrates is a broad term used to define products made by extracting THC, resins or other active ingredients / terpines.

What are your refund policy

If there is a problem with your order, please contact us with the details and some pictures. Do not ship back your product as we cannot guarantee we will receive it. Customer satisfaction is our top priority. Our operators are available to assist you should you require any assistance with your order.

What's the minimum order

Depending on the law governing your state, patients can buy and possess a maximum up to 4.5 oz every rolling 2-week/14-day period, with the exception of bulk retail orders.

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